Shipping

Orders are not processed on weekends and holidays. Orders will be processed in 1-3 business days. All orders received after 5PM will begin production the next business day.

You will received 2 emails from us. One confirmation email after after purchase and one with tracking number infos.

And please allow up to 48hrs from receipts of tracking email for your package to show up in the system.

PLEASE NOTE: Order processing time is separate from shipping time. Order Processing (1-3 business days). Shipping time (5-9) business days).

SATURDAY & SUNDAY ARE NOT CONSIDERED BUSINESS DAYS.

Payment Terms
Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.

Your billing and shipping address must match in order to complete a transaction on this site.
Shipping Policy
All orders within the US are shipped via USPS with signature confirmation. It takes approximately 7-10 business days for orders to be delivered, once your order has been processed. Orders would be shipped once payment is confirmed and cleared.

***And please be sure to enter correct shipping address because we are not responsible for delays or lost packages cause by wrong addresses***

International orders typically take up to 15 business days for delivery and are shipped via USPS. The Velvet hair company reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier.

PLEASE NOTE: Order processing time is separate from shipping time. Order Processing (2 business days) + Shipping time (5-10 business days)

SATURDAY & SUNDAY ARE NOT CONSIDERED BUSINESS DAYS.

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